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Bodmenstrasse 12, Zermatt, 3920 (show map)
Hotel Overview
Formerly Hotel Alex Zermatt
Before June 2019 Resort Hotel Alex Zermatt was known as Hotel Alex Zermatt
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Single RoomSetup a Price Alert for Resort Hotel Alex Zermatt
Each day we'll check prices and send you an email for your selected dates at Resort Hotel Alex Zermatt. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Resort Hotel Alex Zermatt
Activities
Billiards, Cycling, Fishing, Golf course (within 3 km), Hiking, Ski pass vendor, Ski school, Ski storage, Skiing, Squash, Table tennis, Tennis court
Services
Internet services
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks)
Pools and wellness
Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (seasonal), Massage, Sauna, Solarium, Spa and wellness centre
Transportation
Shuttle service (surcharge)
Front-desk/reception area services
ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, CD Player, Clothes rack, Desk, DVD Player, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Linen, Mountain view, Radio, Refrigerator, Safety Deposit Box, Seating Area, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that dogs are not allowed in the restaurant and the breakfast room.Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Spa/wellness centre is closed from 2025-11-21 until 2025-09-28
Bar is closed from 2025-11-21 until 2025-09-28
Sauna is closed from 2025-11-21 until 2025-09-28
Fitness centre is closed from 2025-11-21 until 2025-09-28
Hot tub/jacuzzi is closed from 2025-11-21 until 2025-09-28
Traveller reviews
Gavin_flipper01 “An amazing hotel”
22 Jun 2025
The look of the hotel and furnishings is amazing. Also the staff were very friendly, skilled and helpful.
Joana Espírito Santo “Best place to stay in Zermatt”
31 Mar 2025
Everything. We usually stay at the hotel!! Location is perfect , breakfast is always good and we love it. Spa is amazing
Heide “Comfortable, delightful , delicious, helpful, albeit in need of updating”
22 Mar 2025
The Hotel Alex is in the centre of Zermatt, very conveniently next to the railway station. Public areas are quirky and comfortable with some lovely seating areas. Every day the restaurant impresses with an exquisite, delicious and varied menu. Staff in all areas are absolutely delightful, especially in the restaurant and bar.
Shyy Yuan “Pleasant but was upset at the end of the stay due to excessive charge of breakfast buffet for kids.”
01 Jan 2025
the location is excellent as just 2-min walk from train station.
