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Naka-ku Yamashita-cho 10, Yokohama, 231-8520 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel New Grand
Each day we'll check prices and send you an email for your selected dates at Hotel New Grand. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel New Grand
General
On-site parking, Parking, Private parking
Services
Internet services
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Massage
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box
Common areas
Chapel/shrine, Garden, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, City view, Clothes rack, Desk, Dining table, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Minibar, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.Guests who wish to use a baby cot need to contact the hotel in advance.Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.Major renovation work in the courtyard will be carried out from February 10, 2025 to August 29, 2025.
Renovation work is done from 09:00 to 17:00 daily.
Please note that the courtyard and view from some restaurants is temporarily inaccessible to guests.
Traveller reviews

“Excellent hotel and staff. 5* service”
20 Jul 2025
Location was great. Stayed here for 2 nights before boarding a cruise - we could walk to the ship . Staff were exceptional - we had a very early flight in and so left cases with them before we could check in ,we had to come back to retrieve some things from luggage and they were pleased to help.

“Highly recommend this accommodation for easy port access”
20 Jul 2025
Beautiful hotel with extremely large and luxurious corner room overlooking the port. The staff were exceptionally friendly, polite and helpful.

“Superb”
15 Jul 2025
The hotel was big, grand and in a great location with amazing views. The staff were very friendly and helpful.

“2 nights”
10 Jul 2025
Only buffet breakfast may be better for value for money