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Hotel Overview
Formerly Crystal Mountain Hotel Wisla
Before May 2025 Crystal Mountain Hotel Wisla was known as Crystal Mountain Hotel Wisla
Before January 2025 Crystal Mountain Hotel Wisla was known as Crystal Mountain Hotel Wisla
Before January 2025 Crystal Mountain Hotel Wisla was known as Crystal Mountain Hotel Wisla
Before January 2025 Crystal Mountain Hotel Wisla was known as Crystal Mountain Hotel Wisla
Before January 2025 Crystal Mountain Hotel Wisla was known as Crystal Mountain Hotel Wisla

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Crystal Mountain Hotel Wisła
Each day we'll check prices and send you an email for your selected dates at Crystal Mountain Hotel Wisła. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crystal Mountain Hotel Wisła
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Cycling, Hiking, Ski pass vendor, Ski school, Ski storage, Skiing, Water park, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre
Transportation
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Linen, Minibar, Mountain view, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 16:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The hotel only accepts pets of breeds/species that are not considered dangerous weighing up to 30 kg. Arrival with a pet must be notified at the time of booking. In the absence of prior notification of arrival with an animal, the hotel reserves the right to refuse to accept it. The stay of a pet is subject to an additional fee of 100 PLN per night.
For the comfort of other guests, please do not bring pets to public areas, such as SPA & WELLNESS zone, restaurants, Lobby Bar, Beauty Salon, playroom for children, gym and Club.If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Traveller reviews

“Superb”
28 Jun 2025
Friendly, clean and very polite staff 👌. Amazing facilities, pools, saunas and restaurants. 2nd time visiting Crystal and definitely wil be back again.

“Superb”
24 Jun 2025
Everything. From staff to installations and kindness from reception which gave us the opportunity of a later check out. Breakfast was amazing. Definitely would come back

“Good facilities, nice spa, great views, service needs a little refining and the lights need dimming!”
08 Jun 2025
The lobby bar and restaurant: - good but you need to discover dimmer switches! It was way way too bright and killed off all atmosphere. - Food was fantastic. - Piano/ singer was good but way too loud. - food took an hour every thine to come

“Perfect”
30 May 2025
Perfect hotel breakfast so rich pools staff all amazing