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Carretera Tulum - Cancún balam canche, Tulum, 77765 (show map)
Hotel Overview
Formerly Wakax Hacienda - Cenote & Boutique Hotel
Before June 2025 Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World was known as Wakax Hacienda - Cenote & Boutique Hotel
Before August 2022 Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World was known as WAKAX HACIENDA
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Suite KingSetup a Price Alert for Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
Each day we'll check prices and send you an email for your selected dates at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
General
Free parking, On-site parking, Parking, Private parking
Activities
Canoeing, Cycling, Hiking, Snorkelling, Water park, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Packed lunches, Restaurant, Snack bar, Special diet menus (on request)
Pools and wellness
Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Chapel/shrine, Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Balcony, Bathroom, Cleaning products, Dining area, Dining table, Dressing Room, Entire unit located on ground floor, Fan, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Lake view, Landmark view, Laptop safe, Linen, Minibar, Mosquito net, Outdoor dining area, Outdoor furniture, Patio, Private entrance, Private Pool, Safety Deposit Box, Seating Area, Shower, Sofa, Tea/Coffee Maker, Terrace, Toilet, Towels, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Amilia “Superb”
09 Jul 2025
I was travelling with my family including 3 teenagers. The property had something for everyone. The pools were fantastic. The tour of the property and cenote with David were a nightlight, we learnt a lot!
Emme “Superb”
03 Jul 2025
We were unlucky that on our first night, our neighbours were unfortunately loud late at night. When we complained, the hotel went above and beyond and gave us our own secluded rooms away from the previous rooms. This is exceptional client service and would definitely return. Food was delicious, a real escape from the Riviera Mayan resort feel.
Stacey “The most relaxing stay in pure luxury”
04 Jun 2025
Everything. The room was incredible, the staff were brilliant. They quietly went about their business but were super friendly and attentive. The food was divine! The hotel grounds are incredible and I really enjoyed the yoga classes. David, the activities coordinator was fantastic and really made our trip. We did the bicycle tour and the underground river tour. I was a little nervous of the river tour but he was brilliant with me and put me at ease throughout and I’m so pleased I did it.
Olaf “5 Star +”
29 Apr 2025
It's a great Hotel with everything you need, ... and even more! A perfect place for some time to break out
