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13 Bis Rue Matabiau, Toulouse, 31000 (show map)
Hotel Overview
Formerly Best Western Hotel Innes Toulouse Centre
Before January 2023 Hôtel Innes by HappyCulture was known as Best Western Hotel Innes Toulouse Centre
Before June 2022 Hôtel Innes by HappyCulture was known as Best Western Hotel Innes
Before April 2019 Hôtel Innes by HappyCulture was known as Best Western Athénée by Happyculture

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hôtel Innes by HappyCulture
Each day we'll check prices and send you an email for your selected dates at Hôtel Innes by HappyCulture. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hôtel Innes by HappyCulture
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Shared lounge/TV area
Cleaning services
Dry cleaning, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Coffee machine, Desk, Dressing Room, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Safety Deposit Box, Satellite Channels, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When travelling with pets, please note that an extra charge of EUR 10 per pet, per night applies. Only pets under 10 kg are permitted.Please note that parking is limited. Parking reservations are not possible.When booking more than 5 rooms, different policies and additional supplements may apply.Some Classic rooms are located on the 7th floor. The lift goes to the 6th floor and then you must walk up stairs from the 6th to the 7th floor.Please note that the parking is limited, if necessary preferential rates are granted at the partner Jeanne d'Arc parking (50 meters from the hotel) on request from reception.Outside visits are prohibited to protect the safety of our employees and customers as much as possible.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Parking is subject to availability due to limited spaces.
Traveller reviews

“Comfortable One-Night Stay with Exceptionally Friendly Staff”
11 Jun 2025
I stayed at this lovely hotel in Toulouse for one night and had a very comfortable experience. The room was clean and well-appointed, perfect for a restful night. What really stood out was the staff — they were exceptionally kind, welcoming, and helpful, which made the short stay even more pleasant. I’d happily return.

“really enjoyable stay.”
09 Jun 2025
staff were brilliant - very friendly and interested in looking after guests.

“Nice hotel, not far from centre.”
09 Jun 2025
Excellent friendly staff. Water / Coffee available in reception area.

“Good location for a good price”
07 Jun 2025
The staff were welcoming, polite and helpful. Breakfast had a good choice. The hotel is close to the train station and the airport bus stop. The room was clean. comfortable and quiet.