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Sector Río Serrano, Torres del Paine, 6170000 (show map)
Hotel Overview
Formerly Hotel Río Serrano
Before June 2019 Río Serrano Hotel + Spa was known as Hotel Río Serrano

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Río Serrano Hotel + Spa
Each day we'll check prices and send you an email for your selected dates at Río Serrano Hotel + Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Río Serrano Hotel + Spa
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Fishing, Hiking, Horse riding
Services
Free WiFi, Internet services, WiFi
Food & Drink
BBQ facilities, Packed lunches, Restaurant, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Indoor pool, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Children's playground
Cleaning services
Daily maid service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Desk, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Hypoallergenic, Minibar, Mountain view, Pay-per-view Channels, Riverview, Safety Deposit Box, Shower, Telephone, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Our Full Board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. Along with this the program provides a stocked minibar in your room, meals and drinks from the Restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. Stay connected with free WIFI in rooms and common areas, access to the spa, climatized pool, gym and saunaGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews

“Great hotel with a magnificent view of Torres del Paine”
05 Jul 2025
If you're searching for luxury and cozyness in the same time, while enjoying the magnificent views of Torres del Paine, Hotel Rio Serrano is your place. There're numerous facilities that can satisfy every taste. The Spa centre works till late and can be a great end of your hiking day. There's also a variety of food and 2 places where you can eat, all prepared with local ingredients and quite delicious. Another good thing is that you cam book different experiences directly from the hotel - horse riding, day hikes or many more. Even if you're not going on their organised excursions, the stuff is helpful and provides some valuable tips which to make your experience even better. We were also impressed by the portions of complimentary lamb the guests were served. It was cooked in a traditional Chilean way.

“Great hotel in the amazing surrounding. I cant complain about anything.”
03 Jun 2025
Delicious breakfast Lot of activities(barbecue,horse riding,evening cinema..) Wonderfull wellness

“We loved and would come back”
02 Jun 2025
We loved everything about the hotel: location, facilities, personel, food.

“Amazing views of the Paine Towers and the location is truly magical. The staff is extremely helpful (including the team”
20 May 2025
The hotel is in a beautiful location and the views are honestly stunning. The spa is gorgeous and everyone honestly are so kind and helpful