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Jalan Embong Malang 25 - 31, Surabaya, 60261 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Sheraton Surabaya Hotel & Towers
Each day we'll check prices and send you an email for your selected dates at Sheraton Surabaya Hotel & Towers. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Sheraton Surabaya Hotel & Towers
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot spring bath, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, City view, Cleaning products, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Kitchenette, Microwave, Minibar, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Overall is a pleasant stay.”
02 Jun 2025
service is good & friendly staff. Very quick in response to fix the equipment fault.

“Amazing getaway with wonderful staff.”
01 May 2025
Facilities, staff, location, food. Just everything.

“Very nice hotel but old apartments”
22 Feb 2025
The restaurant and the Kamu bar are excellent. The pool is fine

“Superb”
21 Feb 2025
The breakfast is excellent. There is a different theme everyday and you will not be bored with the food.