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Jl. Embong Malang 25-31 Surabaya, Surabaya, 60261 (show map)
Hotel Overview
Formerly Four Points By Sheraton Surabaya
Before May 2023 Four Points by Sheraton Surabaya, Tunjungan Plaza was known as Four Points By Sheraton Surabaya

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Four Points by Sheraton Surabaya, Tunjungan Plaza
Each day we'll check prices and send you an email for your selected dates at Four Points by Sheraton Surabaya, Tunjungan Plaza. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Four Points by Sheraton Surabaya, Tunjungan Plaza
General
Free parking, On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Safety deposit box, Valet parking
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Linen, Minibar, Pool view, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Clean and great hotel next to shopping mall”
24 Jun 2025
Everything was very clean, toilet is great. Bed was very comfy. Restaurant had huge variety.

“excellent”
21 Jun 2025
breakfast and friendly staff service start from entrance until lobby

“A superb stay at Four Points Surabaya!”
04 Jun 2025
Loved every inch of the hotel. The staff were amazing! A special thanks to Priska and Lena, they both along with their teams brought such a glow to the experience.

“Superb”
12 May 2025
Breakfast spread. Connecting mall. Friendly staffs