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Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Guest room, 1 KingSetup a Price Alert for Four Points by Sheraton Surabaya, Pakuwon Indah
Each day we'll check prices and send you an email for your selected dates at Four Points by Sheraton Surabaya, Pakuwon Indah. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Four Points by Sheraton Surabaya, Pakuwon Indah
General
Free parking, Parking, Private parking, WiFi everywhere
Activities
Golf course (within 3 km), Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Valet parking
Entertainment and children services
Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, City view, Clothes rack, Desk, Dressing Room, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, Trouser Press, Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Dato Aziz “Excellent and keep it up”
27 Jun 2025
The staffs are marvelous all round and especially at the restaurant. Special thanks to them and Chef Judi who promised us with special menu and truly delivered this morning
Kai “Best service in Indonesia”
02 May 2025
The most attentive and kind staff at any hotel I've ever stayed at. My partner and I were getting married during our stay and even though it wasn't at the hotel itself they still congratulated us and provided us a small gift. It's also the best breakfast buffet in the whole country. To my suprise when they asked for tea or coffee at breakfast they even wanted to know the type of coffee. It was a real cappuccino! The rarest in all of Indonesia!
Khrisna “Good”
11 Apr 2025
Location was convenient! with easy access to the shopping centre.
Norafendi “Honest opinion.”
28 Feb 2025
The stay was exceptional. The staff in Djaman Doloe are all well trained and service orientated. The rooms were lovely aside from the leaking vanity top sink and shower room tiles grouting unscrub which makes it look unhygienic.
