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POLICE BAZAAR WARD KEATING ROAD, Shillong, 793001 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for XCELSIOR HOTEL & SPA
Each day we'll check prices and send you an email for your selected dates at XCELSIOR HOTEL & SPA. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of XCELSIOR HOTEL & SPA
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Room service
Pools and wellness
Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathrobe, Bathroom, City view, Clothes rack, Desk, Electric kettle, Flat-screen TV, Free toiletries, Heating, Interconnected room(s) available, Linen, Minibar, Safety Deposit Box, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
This property will not accommodate hen, stag or similar parties.
Traveller reviews

“Stay in central shillong..”
03 May 2025
Newly renovated hotel , Big sized and modern facilities in room. In house restaurant Zodiac serves good BF, lunch and dinner.. Parking lot is available for guests . Located in central busy area of police bazar having many shopping options and eateries..

“Affordable Stay with Good parking space and interior”
01 Feb 2025
Hotel is located at best possible location with nice interior.

“Superb”
14 Jan 2025
My friend and I stayed at this hotel during Christmas 2024 for three nights. Initially, we were inclined to book other time-tested options in Shillong since we are originally from the city. However, a local friend recommended this new hotel, and I must say, there are no huge regrets. The hotel is situated in the heart of Shillong, and PB is less than 100 meters away, making it somewhat noisy. However, it has new and clean rooms and a fantastic WI-FI. We must compliment the lady at the reception, Moushumi Dhar, who goes out of her way to help. There is some room for improvement for the other staff members. I cannot comment much about the food served in the hotel except that I ordered a sandwich once, and it was just okay in taste and appearance. I will, however, recommend this hotel to anyone visiting the city and whenever I visit Shillong the next time, I will stay here.

“Excellent stay”
25 Dec 2024
The staff is extremely helpful, they helped us with early morning departure and always served us with a smile always.