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Resort Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Steigenberger Alcazar
Each day we'll check prices and send you an email for your selected dates at Steigenberger Alcazar. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Steigenberger Alcazar
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Diving, Snorkelling, Table tennis, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Grocery deliveries, Packed lunches, Restaurant, Room service, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Beachfront, Fitness centre, Hammam, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Solarium, Spa and wellness centre
Transportation
Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathrobe, Bathroom, Bidet, Desk, Dining area, Electric kettle, Entire unit located on ground floor, Free toiletries, Garden view, Hairdryer, Internet Facilities, Iron, Pool view, Private Pool, Safety Deposit Box, Sea view, Shower, Slippers, Tea/Coffee Maker, Telephone, Towels, TV, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking more than 5 rooms, additional supplements may apply. Bookings will be Non-refundable and full amount of the stay will be charged anytime.Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment.
For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment.Guests on All Inclusive Basis are entitled to dine at our A la carte restaurants free of charge not more than 05 times per one week stay (01 time for each restaurant) and 10 times per two weeks stay ( 02 times for each restaurant). Any additional bookings are extra charge. Reservation in advance is required through the terminal at Guest Relations Office. Reservations for the same day close at 17:00 Hours.Please note that Ala Carte restaurants are included for minimum 4 nights stay.À la Carte Restaurant Entitlements:
3 nights entitle for one time
4 to 6 nights are entitled to 3 à la carte reservations
7 to 13 nights are entitled to 7 à la carte reservations
14 nights or more (long stay) are entitled to unlimited à la carte reservations
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Excellent”
01 Jul 2025
The food at the all restaurants, swimming pools, the staff and their hospitality and the amazing gardens.

“Beautiful property, great facilities outstanding hospitality.”
20 Jun 2025
Amazing facilities, really good food however the key highlight was the staff, helped us throughout the stay. Extremely friendly and attentive everywhere throughout the resort. We felt extremely safe in the resort thanks to the security. Nada and Mohammed were extremely helpful and took care of us and made us feel so special like we were the only guests in the hotel. They really uphold the ethos of a 5 star resort and Egyptian hospitality. The pools, gardens and beaches were breathtaking. I would definitely recommend staying here pictures don’t do it justice especially the hospitality. Will be back here many times felt like a second home.

“Extremely good and beautiful resort, staff are extremely friendly, nice and helpful. Smiling faces at all times. Especia”
08 Jun 2025
Extremely good and beautiful resort, staff are extremely friendly, nice and helpful. Smiling faces at all times. Especially these names listed from different departments. Aswany and Ahmed Elgohare sanafir Almaza restaurant and Kareem. Osama one of receptionists who welcomed us THANKS you specially 🙌🏽🔥. Samuel from Al-Maza restaurant… guys please look out for him. Mutawa Saanafir …special thanks for nada from guest relations she was so helpful

“Superb”
01 Jun 2025
Reception perfect they were the best Wael and Hassan also everything amazing