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Shanzu, Shanzu, 00100 (show map)
Hotel Overview
Formerly Serena Beach Hotel & Spa
Before June 2019 Serena Beach Resort & Spa was known as Serena Beach Hotel & Spa
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Family RoomSetup a Price Alert for Serena Beach Resort & Spa
Each day we'll check prices and send you an email for your selected dates at Serena Beach Resort & Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Serena Beach Resort & Spa
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Bowling, Darts, Diving, Fishing, Golf course (within 3 km), Snorkelling, Squash, Table tennis, Tennis court, Water sport facilities (on site), Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Desk, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Linen, Mosquito net, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews
PAMELA “Worked perfectly for the purpose of the business trip”
22 Jul 2025
The breakfast menu was nice, enjoyed the detox juices and the mahamri done soo well.
Winnie “Wonderful stay –will definitely go back!”
14 Jul 2025
Serena is a beautiful hotel! The rooms are comfortable, and the staff are pleasant; I had a good experience working (remotely) in their resource centre as I waited for my flight later in the day.
BRIAN “Best 5 star hotel Mombasa”
22 May 2025
Design of Hotel Parrot Turtle hatchlings released into ocean
Sintija “A wonderful surprise - will return!”
10 May 2025
We were absolutely delighted by our stay at this hotel. The service, food, interior design, and amenities were all excellent. As avid padel players, the court was impressive. Eugene always made sure we always had a cocktail by the pool and Gilbert made sure our room was super clean. Our diligent driver Jackson took us to see nearby parks and even went on a walk with us. A special commendation to the spa - we definitely had our White Lotus moment with the Serene indulgence treatment. Would definitely recommend this hotel to everyone who appreciates taste and excellent, but not over-the-top service.
