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Dr. José Naveiras, 38, Santa Cruz de Tenerife, 38004 (show map)
Hotel Overview
Formerly Iberostar Grand Mencey
Before June 2022 Iberostar Heritage Grand Mencey was known as Iberostar Grand Mencey
Before January 2019 Iberostar Heritage Grand Mencey was known as Iberostar Grand Hotel Mencey
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double RoomSetup a Price Alert for Iberostar Heritage Grand Mencey
Each day we'll check prices and send you an email for your selected dates at Iberostar Heritage Grand Mencey. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Iberostar Heritage Grand Mencey
General
On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hammam, Hot spring bath, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Casino
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Desk, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Linen, Minibar, Outdoor furniture, Safety Deposit Box, Satellite Channels, Seating Area, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the full amount of the reservation must be paid in upon check-in.When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Kiara “The perfect vacation and stay to visit family !”
19 Jul 2025
Me and my partner stayed in this beautiful hotel whilst we were here in Tenerife so I could visit my Spanish family , the hotel was super clean and the staff always had a friendly approach and always had a smile on their faces , the pool was amazing and we always managed to find a pool bed , the other facilities were amazing and the food was absolutely worth 5 stars .
Aniko Julia “Superb”
18 Jul 2025
This hotel is amazing, the lobby and the whole surroundings are simply gorgeous. The bus stop is just opposite so U can easily get to the city center, to the nearest parks or other destinations. The breakfast is varied and they offer a good selection of food and desserts. U can even taste sparking wine for breakfast .🙏 The staff is helpful and treat U like a King. Special thanks to Ernesto, Klaudia, Carlos & Ana ,the gardener.
Marta “Superb”
15 Jul 2025
Localisation, Design, buffet breakfast was good quality
Nina “Good”
02 Jun 2025
Hotel itself is beautiful, the location is great, breakfast offered a great variety, the bed is very comphy and bed sheets and towels are of super quality. Personell was friendly and helpful
