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135 Hallenstein Street, Queenstown, 9300 (show map)
Apartment Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Alex Apartments
Each day we'll check prices and send you an email for your selected dates at The Alex Apartments. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Alex Apartments
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Fitness centre
Common areas
Sun terrace, Terrace
Miscellaneous
Air conditioning, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Carpeted, Clothes rack, Dining area, Dining table, Dishwasher, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Mountain view, Outdoor dining area, Outdoor furniture, Oven, Private flat in building, Refrigerator, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that you need show a valid photo ID upon check in at all times.
Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. A 3.5% credit card surcharge fee applies to all payments made by credit cards.This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews

“Nice apartment, good location but not suitable for anyone with mobility issues”
19 Jun 2025
Good location and great value for money, modern clean facilities

“Started badly but improved”
04 Apr 2025
They were extremely hard to find and the building has no name or number on it The contact address given to me to pick up the key likewise had no number on it so was also difficult to find Had we been given the name of the premises as well as the number in the street we would have found it easily This made for a pretty stressful checkin and took us a couple of hours to sort out as we had no phone or internet Parking is also a nightmare as there was only street parking available to us either restrictions but the parking lot under the building was almost empty for our whole stay

“Fair”
28 Mar 2025
Not happy that a prepay deposit was taken, despite not seeing this requirement on Booking.com. Also there was no personal service - no means of saying to anyone if we had a problem whilst in the property. Kitchen equipment was sparse for the number of people. Layout was impractical for a family with a 2 year old.

“Superb”
06 Feb 2025
It was actually very easy as we were able to phone and grab the codes over the phone. However we had already driven to the collection point before finding this out