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Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta, 48310 (show map)
Hotel Overview
Formerly Hacienda Buenaventura Hotel Spa & Beach Club
Before April 2019 Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive was known as Hacienda Buenaventura Hotel Spa & Beach Club
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Double or Twin RoomSetup a Price Alert for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive
Food & Drink
Bar, Restaurant, Snack bar
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Safety deposit box, Tour desk
Common areas
Garden, Terrace
Entertainment and children services
Entertainment staff
Cleaning services
Daily maid service, Laundry
Miscellaneous
Air conditioning, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Cable Channels, Dining area, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Pool view, Safety Deposit Box, Shower, Telephone, Toilet, TV, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note bar and restaurant opening times may vary throughout the year.Hurricane policy 2016: The policy will go into effect once the Mexican National Weather Center issues a hurricane watch to the area of Banderas Bay, Puerto Vallarta.Anticipated Departures – Clients with early departures due to hurricane threat will receive a certificate for the remaining unused nights. Certificate is non-transferrable and not redeemable for cash. Clients must re-book within 30 days.No Shows – No show penalties will be waived up to 3 days after hurricane strikes.Rescheduling – When wishing to postpone their vacation, the Hotels will allow rescheduling without a change fee and will guarantee the original rate to travel by December 20th, 2016, subject to availability. The reservation is not transferrable and any additional guests or nights will be booked at current rate.Cancellations – There will be no penalties for all passengers scheduled to travel within 72 Hours or less before a hurricane strikes. Guests must cancel through the same channel they booked their trip.This policy applies to individual travelers only. For group reservations, please contact your Groups Executive.Special conditions apply for reservations of 6 rooms or more, please contact the Hotel for more information.This policy is subject to change without prior notice.• Privileged location of the property 5 minutes from the Puerto Vallarta International Airport, as well as 15 minutes from the center of Puerto Vallarta by car.• In the surrounding area there are ATMs, pharmacies and convenience stores, as well as a wide variety of restaurants and bars, within a distance of no more than 5 minutes walking.• We have theme nights and live music. Check with reception for schedules.• The hotel is located 500 meters from the beach, where you can find lounge chairs and umbrellas, as well as a selection of drinks and dry snacks. In addition, we offer transportation upon request at no additional cost, with a schedule from 10:00 a.m. to 5:00 p.m. Kindly note that the beach is not private.• To make your stay more pleasant, we have additional charge services such as premium food and beverage menus, spa services, etc. Contact guest services for more information.• We have additional beds and cribs available at the property (subject to availability), if required, please contact us by this means or at the time of registration.• Please present official identification or passport at the time of registration. If you are staying with minors, please present CURP or documents that prove family ties and/or permission from the minor's parents.• Check the dates of your stay, number of registered people, room type, as well as payment and cancellation policies to guarantee your reservation before your arrival.• If you are looking for a room of a higher category or with a greater number of guests, you will have to pay the difference between the reserved room and the required room at the reception or contact your travel agency.• We recommend arriving 15 minutes before the check-in time which starts at 3:00 PM, check-out time is 12:00 PM.
Traveller reviews
Judith “Comfortable Stay”
22 Jul 2025
The music, the bar service, especially the older bar tender with the broken hand (forgot his name) he had outstanding customer service. The waiters at the restaurant were very nice. Everything was straight forward.
Sophie “Superb”
06 Jan 2025
All the staff were great and super friendly, great location very near the beach, very generous with the drinks and even had some bagged snacks at the beach bar.
Susan “Loved this place......will return!”
28 Nov 2024
This was a great place to stay! Everyone treated you like family from the moment of check in to the check out. Food was more than adequate with tons of variety. My waiters Cesar, Miriam and Victor were so much fun and went out of their way to assist with my dining experience! They all called me by name which was a nice touch! The facilities were very clean and kept well!
Ramirez “Very good”
15 Nov 2024
staff was nice an friendly , pool was nice rooms were comfortable . would stay again .
