GETAROOM DEALS
-
-
-
Rooms
Adults
Children
-
-
Map
Why make a Getaroom.com.au Reservation?
- We Price Match. Find cheaper? We'll refund the difference!
- Compare hotel deals at over 2.1M+ hotels, resorts, apartments and holiday homes worldwide
- No booking fees
- Easily manage your bookings online
- Secure transactions
- Price Drop Protection for all bookings with a free cancellation period
- It's fun to Getaroom!
Apartment Hotel Overview
Formerly Syrena Luxury Caribbean
Before May 2025 'Syrena Luxury Caribbean' Heart of Playa del Carmen - Fast Wi-fi - Sea Views was known as Syrena Luxury Caribbean

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for 'Syrena Luxury Caribbean' Heart of Playa del Carmen - Fast Wi-fi - Sea Views
Each day we'll check prices and send you an email for your selected dates at 'Syrena Luxury Caribbean' Heart of Playa del Carmen - Fast Wi-fi - Sea Views. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of 'Syrena Luxury Caribbean' Heart of Playa del Carmen - Fast Wi-fi - Sea Views
General
Free parking, On-site parking, Parking, Private parking
Activities
Billiards, Canoeing, Cycling, Diving, Fishing, Golf course (within 3 km), Hiking, Horse riding, Snorkelling, Tennis court, Water park, Water sport facilities (on site), Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
BBQ facilities, Breakfast in the room, Grocery deliveries, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Solarium
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (free), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Evening entertainment, Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Barbecue, Bath or Shower, Bathrobe, Bathroom, City view, Clothes rack, Coffee machine, Detached, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hypoallergenic, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Landmark view, Laptop safe, Linen, Microwave, Outdoor dining area, Outdoor furniture, Oven, Patio, Pool view, Private entrance, Private flat in building, Private Pool, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Sofa, Soundproofing, Stovetop, Tea/Coffee Maker, Terrace, Tile/Marble floor, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
Traveller reviews

“Superb”
13 Nov 2024
Beautiful studio, great rootop with nice pool, very good gym and excellent location.

“Superb”
05 Nov 2024
Everything was fine. Location, apartment and pool were great. Only we were unlucky and lift didn’t work dor whole week, bit it didn’t bother us so much.

“Fabulous!”
21 Oct 2024
Excellent, well equipped and very clean accommodation. It had everything you needed! Would definitely recommend to anyone visiting Playa del Carmen. Well done to the owner for such a great place.

“Very good”
24 Mar 2024
Location was great, easy walk into town surrounded by fab resturants, far enough away to be quiet. 2min walk to a popular, tasty taco resturant. Felt very safe walking around area. Parking was free on site. Rooftop pool was appreciated. Washing machine + dryer on site (must provide own detergent). Great having water cooler in room rather than buying lots of drinking water.