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AV Xaman-Ha Mza 9 Y 10 Lote 1 Fase II, Playacar, Playa del Carmen, 77710 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior SuiteSetup a Price Alert for Riu Palace Riviera Maya - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Riu Palace Riviera Maya - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Riu Palace Riviera Maya - All Inclusive
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Snorkelling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Tour desk
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Ironing service, Laundry
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Coffee machine, Fan, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Linen, Minibar, Safety Deposit Box, Satellite Channels, Sea view, Shower, Sofa, Telephone, Terrace, Toilet, Towels, TV, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of MXN $33.94 Per Room Per NightGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews
Olga “My second time in the hotel, great service!”
12 May 2025
The staff is amazing, the location is excellent,very safe neighborhood. Very good breakfast. The park is beautiful and well maintained. The entertainment and shows are superb.
Corcoran “Brilliant experience, highly recommended!”
01 Apr 2025
Excellent choice of restaurants and bar options, every type of variety and well presented. Service was exceptional as well and staff were switched on, friendly and informative. The pool areas were clean and well maintained and the evening entertainment was brilliant. We had a great time and couldn't recommend the property more.
Andy “Majestic hotel with poor quality food”
16 Feb 2025
Great hotel in a magnificent location with superb facilities
Filippo “Superb”
16 Jan 2025
A nice hotel with a private beach and various large swimming pools restaurants and bars. The room was comfortable, very clean and well furnished. The staff friendly and professional in assisting for any necessity.
