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Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, 77710 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only
Each day we'll check prices and send you an email for your selected dates at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Cycling, Snorkelling, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (free), Car hire, Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Garden, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Evening entertainment, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Business centre, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Adult only, Air conditioning, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Pool view, Private Pool, Riverview, Safety Deposit Box, Sauna, Sea view, Seating Area, Shower, Slippers, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Truly All-Inclusive! A wonderful stay!”
13 May 2025
This hotel was awesome. Food and drinks were good, staff was great, parks and workshops were fun, room was big, clean and comfortable. Everyday you received a Mexican treat enclosed in a small weave basket to take home - in addition to your stocked out mini bar and snack tray. You also get to keep the reusable water bottles and beach bag in your room. The communication between me and the hotel via email before arrival was excellent. I was able to reserve activities, airport shuttle, and restaurants prior to my stay. You need a reservation for the restaurant Tah-Xido but it was worth it. I also enjoyed the other restaurants Mercedes de San Juan, Cayuco, and Arenal. The wet bar at the pool was nice and a lot of sitting areas. I recommend this hotel.

“Dream-like!”
01 Apr 2025
Beautiful hotel, comfiest bed ever and really spacious and great room! The food and drinks were great and service was also very good! Would definitely go back. Do explore the hotel, there are many wonderful spots and activities to be enjoyed.

“Highly recommended, if you can afford it. Expect some minor annoyances though and take it all with patience. It’s overal”
19 Feb 2025
It’s breathtakingly beautiful. The suites are stunning, the bed had the most comfortable mattress I ever had the pleasure to sleep on. The restaurants on site are all exceptional. There’s a feeling of pure luxury at every corner. From the moment you arrive you feel pampered. Sometimes it even feels bizarre, like a guy sitting in a lonely cove and playing the saxophone for an audience not even visible to him. Art is really not only a selling point there, it does seem genuine.

“Very good”
16 Jan 2025
Lots to see. Property is beautiful. Access to the parks are great. Beds were comfortable!