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Av. Xcalacoco Manzana 022 Lote 55-1 Predio los Matorrales, Playa del Carmen, 77710 (show map)
Apartment Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Two-Bedroom ApartmentSetup a Price Alert for Heaven Hotel
Each day we'll check prices and send you an email for your selected dates at Heaven Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Heaven Hotel
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
24-hour front desk, Concierge service, Safety deposit box
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service, Laundry, Trouser press
Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, Clothes rack, Coffee machine, Dining area, Dining table, Entire unit wheelchair accessible, Fan, Flat-screen TV, Hairdryer, Hypoallergenic, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Mosquito net, Outdoor furniture, Pool view, Private entrance, Private flat in building, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toaster, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Mandy “we would stay again. it was amazing and lived up to its name. a piece of paradise away from the crowds. suited our needs”
29 Jan 2025
rooms are great size and all facilities are amazing. location had access to a small supermarket. staff are friendly and welcoming.
Lorna “Amazing amazing amazing.”
27 Nov 2024
The place is amazing in every way. The staff are very friendly, the apartment is kept spotless, 24hr security so it felt very safe. I would rate it 100/10. Amazing value for money. Quiet area compared to the noise of the town centre. The apartment is very modern and the whole complex is no smoking which I love. Free parking if you are driving. Cute pool with a children's pool too.
Audrey “Nice apartment”
18 Aug 2024
The apartment was quite spacious and clean. Brenda at reception was exceptionally helpful and nice. The pool was nice.
John “Very enjoyable”
19 Mar 2024
Lovely place but isolated needed taxis to go everywhere
