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Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, 77710 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Junior SuiteSetup a Price Alert for Grand Riviera Princess - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Grand Riviera Princess - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Grand Riviera Princess - All Inclusive
General
Free parking, On-site parking, Parking, Private parking
Activities
Billiards, Canoeing, Darts, Diving, Snorkelling, Table tennis, Tennis court, Water sport facilities (on site), Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hammam, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Cable Channels, Entire unit located on ground floor, Executive Lounge Access, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hot Tub, Iron, Ironing Facilities, Linen, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, Tumble dryer , TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
SOPHIE “Holiday to remember for long time”
01 Apr 2025
Couldn’t fault the property ~ so spacious ~ amazing tasty food ~ friendly staff. Overall one of our best holidays to date. Would highly recommend & will definitely visit again
Irene “Great family vacation”
17 Feb 2025
I like the flow of the resort, and the variety of amenities. All restuarants were fantastic and had great choices of food. Our room was very spacious.
Cyril S “Good”
14 Feb 2025
The property is very beautiful and it shares it with wildlife which is a nice touch. The staff there are very helpful and kind, they upgraded my room for free.
Rebecca “The food really let the hotel down, this was disappointing as everything else was very good.”
03 Feb 2025
Staff were amazing, rooms and facilities were fantastic. There is a regular bus laid on by the hotel to take you to town, which was great. The pools and facilities were super clean and the beach beautiful with good access. Wildlife, such as Dear, Racoons, Coatimundi and beautiful birds were awesome. Room services good and maintenance issues sorted quickly, in room fridge stocked well and reasonable. Hand made goods market really great and reasonable prices.
