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Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, 77710 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Bliss Pool VillaSetup a Price Alert for Banyan Tree Mayakoba
Each day we'll check prices and send you an email for your selected dates at Banyan Tree Mayakoba. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Banyan Tree Mayakoba
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Cycling, Fishing, Golf course (within 3 km), Snorkelling, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Iron, Ironing Facilities, Kitchenette, Lake view, Landmark view, Laptop safe, Linen, Microwave, Minibar, Outdoor dining area, Outdoor furniture, Pay-per-view Channels, Pool view, Private entrance, Private Pool, Refrigerator, Safety Deposit Box, Sea view, Seating Area, Shower, Slippers, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Note that children over six years old will have to pay 50% of adult breakfast.Guests can request an airport transfer for an additional cost. Please contact property directly for further details.Please note that the credit card used during booking must be presented at the time of check-in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
suzanne “Good”
19 Apr 2025
The villa was very tired looking - it’s in need of an update - toilet plumbing was an issue, the casing around the fridge was broken, the pool wasn’t cleaned prior to our check-in etc. We’d received confirmation that an extra bed would be made-up for us on arrival, but it wasn’t. We ate in each of the restaurants and although the food was nice and the service good it was extremely expensive for what we got.
SAMEER “Lovely hotel with average service and super expensive inside the hotel”
23 Feb 2025
Love the beach and the pool for the family. The villa was spacious and well set out. There was a wide variety of expensive restaurants.
Stefano “Amazing resort”
12 Jan 2025
This amazing hotel is the picture perfect of Mayakoba! It's one of those hotel that you drive up to and say "Wow"! I'm so happy that l got to stay here!" Our villa 931 was with a direct view of the sea. The villa was large, nice and comfortable; we got a fantastic swim pool, private bed beach double shower, a good sized bathroom. The beach is not good, but I knew already. The food and the service room was amazing, the customer service was great and meticulous was very professional and always available to help us! A special mention goes to Miss Gaby and Regina! Butler specials! Thank you very much! This is a paradise place to stay and forget all your troubles.
Juana “This place is close to paradise, breathtaking beach and beautiful surroundings.”
08 Sep 2024
Loved the location, the beach club, excellent staff, great food.
