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123 Metcalfe Street, Ottawa, K1P 5L9 (show map)
Hotel Overview
Formerly The Metcalfe Hotel - Recently Renovated
Before June 2023 The Metcalfe by Gray Collection was known as The Metcalfe Hotel - Recently Renovated
Before August 2022 The Metcalfe by Gray Collection was known as The Metcalfe Hotel
Before January 2019 The Metcalfe by Gray Collection was known as Hotel Indigo Ottawa Downtown Parliament Hill

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Metcalfe by Gray Collection
Each day we'll check prices and send you an email for your selected dates at The Metcalfe by Gray Collection. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Metcalfe by Gray Collection
General
Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Valet parking
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathrobe, Bathroom, Desk, Free toiletries, Hairdryer, Ironing Facilities, Kitchenette, Microwave, Minibar, Radio, Seating Area, Tea/Coffee Maker, TV, Wireless Internet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests who book a "Breakfast Included" rate will receive 2 complimentary breakfast vouchers per night. Additional breakfast vouchers can be purchased from the hotel.Guests under the age of 19 are only allowed to check in with a parent or official guardian.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Very good”
03 Feb 2025
The staff is friendly and the location is good with cafes and supermarkets nearby

“Very good”
03 Feb 2025
The staff is friendly and the location is good with cafes and supermarkets nearby

“Loved everything other than the noise.”
06 Jan 2025
The hotel has a great vibe with attention to detail. It is welcoming and the staff are very helpful. The rooms are well appointed and very comfortable. Great decor. The location is excellent with walking distance to the Parliament Buildings and the trendy Byward market.

“Great location with nice and comfortable room”
06 Jan 2025
Friendly staff, great location, valet parking, spacious bedroom and large bathroom, filled up the fridge, nice interior decor.