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Balai Kota No.1, Medan, 20112 (show map)
Apartment Hotel Overview
Formerly Grand Aston City Hall Hotel & Serviced Residences
Before June 2020 Grand City Hall Hotel & Serviced Residences was known as Grand Aston City Hall Hotel & Serviced Residences
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Double or Twin RoomSetup a Price Alert for Grand City Hall Hotel & Serviced Residences
Each day we'll check prices and send you an email for your selected dates at Grand City Hall Hotel & Serviced Residences. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Grand City Hall Hotel & Serviced Residences
General
Free parking, On-site parking, Parking, Private parking
Activities
Billiards
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Private check-in/check-out
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bathrobe, Bathroom, Bidet, Carpeted, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Ironing Facilities, Kitchenette, Kitchenware, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Wake Up Service/Alarm Clock, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
Traveller reviews
Ulrike “Great staff, great food, comfortable rooms would else you can wish for”
15 Jul 2025
Interesting hotel with a mix of old and new in the Heart of Medan‘s old town Kesawan
Shamuela ANDRIANI “An unforgettable stay in Medan”
08 Jun 2025
Ponctuality; service; location; great food; professionalism of the staff
Tetty Veronika “quite comfortable, but for 5* hotel, i think another 4* hotel in Medan can give better services”
27 May 2025
the room was spacious, clean, and quite comfortable location is very strategic and accessible with any kind of tranportation, and for flying with plane traveler, the station for airport train can be reach by walking
el shahdi “Brilliant stay, centrally located and great service”
13 May 2025
We liked the facilities and the room was spacious and very quiet, noise didn’t carry at all! Also made use of the spa facilities which were wonderful, great value and next to a huge pool! We also loved how friendly all the staff were and the options at breakfast which were so vast!
