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Plaza del Carmen S/N, Madrid, 28013 (show map)
Hotel Overview
Formerly Thompson Madrid, part of Hyatt
Before June 2024 Thompson Madrid, by Hyatt was known as Thompson Madrid, part of Hyatt
Before July 2023 Thompson Madrid, by Hyatt was known as Thompson Madrid, a Hyatt Brand
Before November 2022 Thompson Madrid, by Hyatt was known as Thompson Madrid
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King Room with City ViewSetup a Price Alert for Thompson Madrid, by Hyatt
Each day we'll check prices and send you an email for your selected dates at Thompson Madrid, by Hyatt. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Thompson Madrid, by Hyatt
General
Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (seasonal)
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathroom, City view, Coffee machine, Desk, DVD Player, Electric kettle, Free toiletries, Hairdryer, Ironing Facilities, Laptop safe, Minibar, Radio, Refrigerator, Safety Deposit Box, Sofa, Tea/Coffee Maker, Telephone, Terrace, TV, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Karen Ng “Service was great, room was comfortable; I was able to rest ahead of my long journey home”
30 May 2025
Comfort and size of the room means I could really unwind inside without feeling too cramp for space
Farshad “They need to improve on customer service”
23 May 2025
Everything except the room where we could not open any window and when I asked to upgrade against payment to a room with a window the staff did not try at all to help. Additional to that the room service never answered the phone and the reception maybe one out of ten times so I had to go every night personally down to order anything.
Helen “Fabulous !!”
10 Apr 2025
Well equipped room, such friendly helpful staff. We loved our stay !
jadeybicks “Truly exceptional experience!”
12 Mar 2025
Excellent location, beautiful rooms and super comfortable! Food was also brilliant! Service with a smile always. Thank you so much!
