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Calle de Diego de León, 43, Madrid, 28006 (show map)
Hotel Overview
Formerly Heritage Madrid Hotel
Before February 2020 Relais & Châteaux Heritage Hotel was known as Heritage Madrid Hotel

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Relais & Châteaux Heritage Hotel
Each day we'll check prices and send you an email for your selected dates at Relais & Châteaux Heritage Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Relais & Châteaux Heritage Hotel
General
Parking, Pets allowed, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Massage, Solarium
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, iPod dock, Laptop safe, Linen, Minibar, Radio, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Telephone, Towels, TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Amazing stay at a beautiful city hotel.”
30 Jun 2025
This is a classic/modern hotel, very clean, friendly and very efficient staff . The cuisine is superb. The quality and variety of breakfast menu is according to the hotel standard. The location is very convenient .

“Great base in Madrid. Close enough to the centre without the chaos.”
29 Jun 2025
Away from the touristy part of Madrid, though these are accessible on the metro system (or you can walk it). Lovely hotel with an excellent restaurant and roof terrace. The staff were exceptional and made us very welcome. The room was a great size for a capital city location with excellent bed linen and towels.

“We can't wait to return!”
25 Jun 2025
Relais & Châteaux Heritage Hotel was an absolutely wonderful experience! From the moment we arrived, the staff went above and beyond to ensure our stay was nothing short of perfect. Their attentiveness and genuine desire to make us feel welcome truly made our visit memorable. We can't wait to return!

“Superb”
23 Jun 2025
Fantastic hotel, the staff are great, they are always happy to help. The vallet service was amazing. Breakfast has all you need in the buffet and the menu. The location is lovely, in the most relaxing and peaceful area in Madrid. The room was exceptionally clean with bedding, pillows, and linen that were class. Highly recommend. Would love to return again.