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Plaza de Santa Ana, 14, Madrid, 28012 (show map)
Hotel Overview
Formerly ME Madrid Reina Victoria
Before June 2019 ME Madrid Reina Victoria by Meliá was known as ME Madrid Reina Victoria
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
ALWAYS ME Courtyard ViewsSetup a Price Alert for ME Madrid Reina Victoria by Meliá
Each day we'll check prices and send you an email for your selected dates at ME Madrid Reina Victoria by Meliá. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of ME Madrid Reina Victoria by Meliá
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathrobe, Bathroom, Cable Channels, CD Player, City view, Clothes rack, Coffee machine, Desk, DVD Player, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, iPod dock, Iron, Ironing Facilities, Landmark view, Laptop safe, Linen, Minibar, Patio, Radio, Safety Deposit Box, Satellite Channels, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
There are extra beds and cots (free), both subject to availability. The price of extra beds is 60€ for children (2-12 years)/night. 120€ for adults ( 12 years)/night.Pets are allowed (dogs and cats), 50€ per day/pet. Maximum of 2 pets per room. There is no maximum weight for the pet.For use of the gym facilities, please contact with reception.In the transfer service, customers should contact the hotel if they want to request it and the hotel will inform them of availability and prices.Cash payments are accepted: Up to 1.000€ euros for residents in Spain. Up to 15.000€ for non-residents.Please note that when booking 9 or more rooms, different policies and additional supplements may apply.Please note that guests must present the credit card used to make the reservation on arrival.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Regina “Very convenient location in a historical building”
28 Jun 2025
Great central location, beautiful historical building, water bottles served every day in the room
Reuben “This is a comfortable and professional hotel in the heart of Madrid.”
16 Jun 2025
We were in town for a few days and the central location of this hotel allowed us to enjoy much of the city in between meetings. The room was spacious and comfortable. The Shower had massage jets, which was a fun surprise. The view was of an interior court. We were fine with that, weren't looking for anything fancy. We didn't take breakfast as we both start the day with just a coffee. There was a fun coffee shop right around the corner. The hotel has a rooftop bar and seems to have spa facilities. None of this fit our schedule and wasn't why we booked. Overall, quick and efficient service; a clean and spacoius room; a good desk to work at. We were happy.
Timothy “Excellent. Amazing in a crisis”
02 May 2025
The hotel staff were amazing during the blackout. Nothing was too much trouble. They made a difficult situation easy for hotel guests.
James “Magical but a bit noisy”
24 Apr 2025
I love how well designed the hotel it. It's very comfortable and it's easy to move around. Everywhere is bright and welcoming. The rooms and facilities are always great.
