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1-8 Kensington Garden Square, London, W2 4BH (show map)
Hotel Overview
Formerly The Best Western Phoenix Hotel
Before June 2019 Phoenix Hotel was known as The Best Western Phoenix Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double RoomSetup a Price Alert for Phoenix Hotel
Each day we'll check prices and send you an email for your selected dates at Phoenix Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Phoenix Hotel
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Snack bar
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath, Bath or Shower, Bathroom, Carpeted, Desk, Electric kettle, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Radio, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
13:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Kerry “9/10”
24 Jul 2025
The toiletries: proper little take aways bottles of shampoo & conditioner, singlette make up remover wipes, packaged soap, packaged shower cap. Long length mirror. Staff were very friendly.
Cai “Our stay totally exceeded our expectations and we will be back!”
23 Jul 2025
Staff were so friendly and accommodating. Early check in (before 1pm) was such a great bonus and allowed us to get out holiday started so quickly. Breakfast was excellent.
Brett “Good but perhaps avoid in summer.”
20 Jul 2025
Good location, close to restaurants and cafes as well as two underground stations. Staff were friendly and helpful.
Katie “Very good”
18 Jul 2025
Brilliant Location, just a short walk from two tube stations and Hyde Park. Super clean.
