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48 bis rue de Valenciennes, Lille, 59000 (show map)
Hotel Overview
Formerly Best Western Hotel And Spa Grand Palais
Before August 2021 Best Western Urban Hotel was known as Best Western Hotel And Spa Grand Palais
Before April 2019 Best Western Urban Hotel was known as Hôtel & Spa Grand Palais Lille
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Classic Single RoomSetup a Price Alert for Best Western Urban Hotel
Each day we'll check prices and send you an email for your selected dates at Best Western Urban Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Best Western Urban Hotel
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathroom, Cable Channels, Carpeted, City view, Coffee machine, Desk, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to check-in before 23:00. Please note that the room is not guaranteed after this time. If you cannot change your arrival time, please contact the hotel before 23:00 local time.Please note that access to the hot tub is at an extra charge.
Traveller reviews
Fiona “Very good”
27 May 2025
Secure parking, lovely historic building, 20mins walk to city centre
Ravi “Good basic place to stay.”
12 May 2025
Good parking location. Staff were very friendly and polite and helpful.
Iris “Good value”
07 May 2025
The quiet room, the coffee machine, free and safe parking.
Jane “A good hotel with helpful and friendly staff.”
19 Apr 2025
Really good breakfast, friendly and helpful staff, good secure car parking. The room was warm without being stuffy, clean and comfortable, nice size bathroom and a great shower with plenty of hot water.
