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León y Castillo, 227, Las Palmas de Gran Canaria, 35005 (show map)
Hotel Overview
Formerly Santa Catalina, a Royal Hideway Hotel
Before October 2019 Santa Catalina, a Royal Hideaway Hotel 5*GL was known as Santa Catalina, a Royal Hideway Hotel
Before April 2019 Santa Catalina, a Royal Hideaway Hotel 5*GL was known as Santa Catalina
Before December 2018 Santa Catalina, a Royal Hideaway Hotel 5*GL was known as Hotel Santa Catalina
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior Suite Premium Setup a Price Alert for Santa Catalina, a Royal Hideaway Hotel
Each day we'll check prices and send you an email for your selected dates at Santa Catalina, a Royal Hideaway Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Santa Catalina, a Royal Hideaway Hotel
General
On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Interconnected room(s) available, Iron, Laptop safe, Linen, Minibar, Outdoor furniture, Safety Deposit Box, Satellite Channels, Sauna, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that children under 18 are not allowed in the wellness center and in the Alis rooftop bar.Access to the Alis rooftop pool from 10:00 to 17:30 is restricted to guests staying in a Suite or Junior Suite.
The hotel will not request in advance the total amount of the hotel stay. Except in the case that the reservation is non-refundable.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
When booking half board, please note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Laura “Perfect luxury stay at”
19 Jul 2025
Excellent facilities and even more delightful staff, numerous dining options, several pools and wellness spots, great location, overall bibe is excellent
Alan “A great place to stay if you are comfortably well off.”
18 Jun 2025
Room was well equipped and the bed was comfortable.
Chyna “I’ll be returning.”
17 Jun 2025
It was wonderfully located, with the best staff who never went without a smile
Mette “The hotel that has everything, spa, restaurants, a cool top bar, views and great staff”
08 Jun 2025
We had a beautiful room with a small balcony facing to the front and the small park. Room was big and nice. Breakfast was wonderful and had everything under the sun. Outside bar perfect for an afternoon tea. Had dinner at the Tapas restaurant the first night and menu dinner the second at Poemas which was great as well. Top bar and pool is very cool and the spa is wonderful - thoroughly enjoyed our stay here.
