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1020, Jalan Sultan Ismail, Kuala Lumpur, 50250 (show map)
Hotel Overview
Formerly THE FACE Suites
Before June 2025 THE FACE Suites Hotel was known as THE FACE Suites

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for THE FACE Suites Hotel
Each day we'll check prices and send you an email for your selected dates at THE FACE Suites Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of THE FACE Suites Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Valet parking
Common areas
Shared lounge/TV area, Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath or Shower, Bathroom, Bidet, Clothes rack, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Private entrance, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Stovetop, Telephone, Tile/Marble floor, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in at the hotel.
Please note that hotel may contact the cardholder for verification purposes.
Please present the same credit card used to guarantee your booking when checking in at the hotel.
Please note that hotel may contact the cardholder for verification purposes.
The property requires a refundable security deposit upon check-in.This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews

“Superb”
26 Jun 2025
Every was perfect! Location, price, staff, facilities!

“Very Comfortable and Convenient”
19 Jun 2025
The early check-in was so convenient.And everything was so smooth and the behaviour of receptionist were so polite.The cleaning staff was also nice and very good with their work.

“Very good”
13 Jun 2025
The location is strategically near to Bukit Bintang and the room is large and clean too. The staff are very polite and helpful. One of the best hotel I have stay in KL. Well done.

“Excellent”
10 Jun 2025
Clean and the staffs at front desk soo kind and polite . Very comfortable and definitely will come again