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Powiśle 7, Kraków, 31-101 (show map)
Hotel Overview
Formerly Sheraton Kraków Hotel
Before December 2018 Sheraton Grand Krakow was known as Sheraton Kraków Hotel

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Sheraton Grand Krakow
Each day we'll check prices and send you an email for your selected dates at Sheraton Grand Krakow. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Sheraton Grand Krakow
General
On-site parking, Parking, Pets allowed, Private parking
Activities
Billiards, Cycling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathrobe, Bathroom, Carpeted, City view, Coffee machine, Desk, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Landmark view, Laptop safe, Linen, Minibar, Riverview, Safety Deposit Box, Satellite Channels, Shower, Tea/Coffee Maker, Telephone, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Traveller reviews

“Superb”
30 Jun 2025
The staff were very helpful, there was a lot to choose from for breakfast, a good location.

“Superb”
03 Jun 2025
The hotel is excellent. The facilities such as the swimming pool, health club were very clean and nice. The room is very nice with a great view. The bed was very comfortable. The staff was very friendly and polite. Once again we recommend this hotel. Enjoy

“Superb”
05 May 2025
Excellent hotel, although the rooms are not very modern, the breakfast is excellent, the room service and the service at the desk are excellent, the concierge is excellent. Highly recommended.

“Well located hotel for visiting Krakow.”
23 Apr 2025
Location was perfect, view on river & castle, close to city center and main attractions. Room had enough space, well decorated, comfortable bed, clean except for glasses at bar (3 out of 4 were dirty, not usable except if washed them yourself, not acceptable for 5star hotel). Also I had to ask for room service in the afternoon as no one showed up. A daily room service is a must for a 5star hotel. Breakfast was very good, lot of choice, shame the pancakes were cold, otherwise perfect. Although few minus points, I can recommend this hotel.