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Urochysche Vyshni 515, Koblevo, 57453 (show map)
Hotel Overview
Formerly Victoriya Hotel
Before September 2022 HAY boutique hotel & SPA by Edem Family was known as Victoriya Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Junior SuiteSetup a Price Alert for HAY boutique hotel & SPA by Edem Family
Each day we'll check prices and send you an email for your selected dates at HAY boutique hotel & SPA by Edem Family. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of HAY boutique hotel & SPA by Edem Family
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Hiking, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Garden, Shared lounge/TV area, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, Clothes rack, Desk, Dressing Room, Electric kettle, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Mountain view, Outdoor dining area, Outdoor furniture, Private entrance, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Soundproofing, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For childrens from 10 to 14 years, the Local SPA opened from 10:00 to 14:00.Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 2 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.The HAY boutique hotel & spa by Edem Family team takes care that the stay of guests and their pets is comfortable and at the same time does not cause discomfort to other guests of the hotel.The hotel has the following conditions for staying with pets:
– when staying in the Hotel with a pet – it is necessary to make a cash deposit in the amount of 500 EUR to 1200 EUR, depending on the size of the animal, for possible risks of damage to hotel property.Spoilage or damage to hotel property is considered any action committed by a pet, which led to material damage to the hotel (furniture damage, carpet contamination, scratches on the floor or walls, etc.). In the absence of damage, the money deposit is returned at the end of the stay at the hotel. In case of discovery of damaged or damaged property, the guest is obliged to pay for all damages according to the price list located at the hotel reception.Classification of animals by size:
• Small breeds of dogs (spitz, chihuahua, toy terrier, dachshund, etc.) – 500 EUR;
• Medium breeds of dogs (Chow Chow, Sharpei, Poodle, etc.) – 800 EUR;
• Large dog breeds (Labrador, Shepherd, Husky, etc.) – 1200 EUR.In addition to the amount specified in the previous paragraph - pay UAH 3,500. as a one-time payment for general cleaning, which is carried out by a hotel employee after the departure of a guest living with pets while preparing the room for the next guest. The price also includes a bed, napkins and dishes.Rules for the stay of your little pets in the hotel:
1. In the guest areas of the hotel, your furry friend must be in your arms/on a leash, not run around the guest areas and not be left alone without supervision.
2. Do not leave your friends alone in the room - they will miss you.
3. Guests who come to the hotel with pets must ensure that the pet does not mark the green areas on the hotel territory, as well as furniture, curtains, walls in the hotel premises.
4. We ask our guests to ensure the absence of a pet during the cleaning of the room by the hotel staff or during the repair work in the room.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Alona “Such a satisfying weekend in this spa hotel”
22 Jul 2024
My second time visiting Hay. Everything is good about this hotel. It’s perfect inside out. Will come again for sure. Special thanks to chef along with all staff.
Rostyslav “Superb”
22 Apr 2024
Overall great place and probably the best in Bukovel
Gunta “Comfortable, relaxing place with high comfort, great Spa and pool.”
29 Feb 2024
Spa and pool; very nice breakfast, especially shackshuka; comfortable rooms, comfortable bed; supportive staff; staff arranging extra services
Olena “Superb”
01 Nov 2023
The hotel is new and modern. The interior gives you a feeling of staying in a special exclusively created place. The staff is friendly and attentive. The restaurant and all the dishes are above expectations. The warm bones specially baked for breakfast made my day. Spa-zone and outdoor pool are probably the key attractions of the hotel. We had very pleasant time there. I liked the toned glass wall in the shower zone
