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Tržiště 31, Karlovy Vary, 360 01 (show map)
Hotel Overview
Formerly Promenáda Romantic & Wellness Hotel
Before April 2019 Promenáda Romantic Hotel was known as Promenáda Romantic & Wellness Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Comfort Double Room with Pool and Sauna AccessSetup a Price Alert for Promenáda Romantic Hotel
Each day we'll check prices and send you an email for your selected dates at Promenáda Romantic Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Promenáda Romantic Hotel
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Golf course (within 3 km), Hiking, Horse riding, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
Concierge service, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Carpeted, Clothes rack, Desk, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that children under 3 years can stay free of charge if sleeping in existing beds. Older children can stay in an extra bed available for a surcharge.All rooms include 2 twin beds which can be connected and used as a double bed.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Anne-Marie “Nice hotel, poor customer service.”
16 Apr 2025
The hotel itself was lovely, clean and in a great location. Unfortunately, the customer service at reception was poor. The room we booked was advertised as having 2 single beds. When I asked about it after we had checked in, I was told that it's not possible to have 2 single beds in the room we booked. I showed what I had booked via booking.com, but was offered not compromise or compensation. I was told that I could pay for the upgrade to a room with 2 single beds, but I refused since I wasn't the one at fault. There was zero flexibility from the receptionist. Eventually, I contacted booking.com. They also tried to reason with the receptionist but still no willingness to compromise or find a fair solution. In the end, booking.com agreed to reimburse me for the upgrade even though the hotel falsely advertised the sleeping arrangements. This was a very disappointing experience, especially for such a lovely hotel.
Alexey “Excellent location in the city centre”
24 Aug 2024
We stayed in the hotel for 8 days, rooms are spacious and clean, with balcony’s, terrace and even a kitchen. Great Swimmingpool and sauna. Location is in the middle of the centrum, everything is reachable within short minutes. Very friendly staff.
Monica “Pleasant place to stay if you want to get away from all the city stress. Great wellness options!”
28 Jul 2024
Location is very central. All good cafés, restaurant and bars are within walking distance
Luka “Romantic weekend in a Romantic hotel”
17 Jul 2024
We spent a weekend in Karlovy Vary and were very pleased with the accommodation in Promenada Romantic Hotel. Great location in the city centre, but nevertheless quiet during the night, very friendly staff and comfortable rooms. Hotel has an indoor pool and a small sauna. The breakfast was good with many choices. We also recommend the restaurant in the hotel. The dinner there was a memorable experience.
