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Ternan Avenue, Kampala (show map)
Hotel Overview
Formerly Sheraton Kampala
Before July 2021 Sheraton Kampala Hotel was known as Sheraton Kampala

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Sheraton Kampala Hotel
Each day we'll check prices and send you an email for your selected dates at Sheraton Kampala Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Sheraton Kampala Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Golf course (within 3 km), Mini golf, Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, Children's high chair, City view, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Iron, Kitchenette, Kitchenware, Linen, Microwave, Minibar, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“A truly heartwarming stay—exceptional service, unforgettable breakfasts, and a place that feels like”
25 Jun 2025
There’s something rather remarkable about arriving in a bustling capital thousands of miles from home and being greeted like an old friend. From the moment I step through the doors of the Sheraton Hotel Kampala, I’m met with a kind of effortless hospitality that feels less like hotel service and more like being welcomed back by family you actually like. Breakfasts here are something to savour—generous, varied, and utterly satisfying. There’s a comforting rhythm to mornings at the Sheraton: the clink of cutlery, the aroma of fresh coffee, the easy conversation of travellers and locals alike. The staff, without fail, are disarmingly friendly—overly helpful in the best possible way—and somehow always one step ahead of what you need, even if you didn’t know you needed it. What strikes me most, though, is the genuine nature of it all. I’ve had the pleasure of meeting the manager on several visits, and he always makes a point of stopping for a chat—something few managers in my travels ever seem to do. It’s a small gesture, but it says a great deal. Even the security staff and room attendants seem to have mastered the art of graciousness. There’s a quiet pride in the way the place is run—like everyone is invested in making it special. And somehow, despite being from Ireland, I really do feel at home here. It’s a rare thing to find a hotel that makes you smile just thinking about it. But this place does. Every time.

“Great customer experience”
26 May 2025
The exceptional customer service by the staff was just excellent

“I would rather not”
19 Apr 2025
Perfect location, meticulous cleanliness and good food

“Superb”
16 Apr 2025
Emma is a super chef and all the staff were helpful and professional. The breakfast was good.