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P.O Box 7814 Kintu Road, Kampala (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior RoomSetup a Price Alert for Kampala Serena Hotel
Each day we'll check prices and send you an email for your selected dates at Kampala Serena Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Kampala Serena Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathrobe, Bathroom, Carpeted, Desk, Electric kettle, Executive Lounge Access, Garden view, Hairdryer, Iron, Ironing Facilities, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, Tumble dryer , TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
12:00:00- hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Janet “I usually don’t stay in large hotels but the conference I was attending was next door so I opted for the Serena. What a”
17 Jul 2025
Amazing. Luxury. The spa was incredible with the lovely steam rooms and massage was well worth it. Facilities are more than comfortable. Relaxing. Even tho it’s a large hotel the beautiful gardens bring a peacefulness to the place. The staff are amazing welcoming and cannot do enough for you to feel welcome. Hospitality is incredible. Food is excellent. Had a few local dishes which I really enjoyed.
Andrew “Great hotel, expensive.”
02 Jul 2025
Clean room, comfy bed, hot shower. lovely pool area. Good location.
Rushishikara “Superb”
29 Jun 2025
The staff are nice and cooperate, they are so kind
Toroitich “Short and perfect.”
10 Jun 2025
Staff always freindly and the rooms are perfect. The chicken soup at breakfast was excellent.
