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Saint Mark Street 20, Jerusalem, 95820 (show map)
Hostel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for New Citadel Hostel
Each day we'll check prices and send you an email for your selected dates at New Citadel Hostel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of New Citadel Hostel
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Front-desk/reception area services
ATM/cash machine on site, Currency exchange
Common areas
Shared kitchen, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Evening entertainment
Cleaning services
Dry cleaning, Laundry
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Designated smoking area, Family rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, City view, Clothes rack, Dining area, Dining table, Electric kettle, Fan, Free toiletries, Hairdryer, Heating, Landmark view, Linen, Minibar, Mosquito net, Mountain view, Private entrance, Refrigerator, Seating Area, Shared Bathroom, Shared Toilet, Shower, Sofa, Toilet, Towels, Towels/Sheets (extra fee), View
Hotel Policies
Check-In
From 11:30:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.
Traveller reviews

“Brilliant”
02 Jul 2025
Staff were kind and helpful. Location was brilliant, being only a few minutes walk to so many sights. Rooftop view is fantastic. I recommend staying here, would definitely come back some day

“Great!”
11 Jun 2025
We had a great stay! Great location and friendly staff. Our little daughter also liked the place.

“Kind staff, great experience in the ancient building.”
05 Jun 2025
The staff is very kind and respectful. The property feels so magically ancient. I loved it.

“Unique, magical stay in the Old City of Jerusalem”
20 May 2025
Unbelievably magical place. We did not expect that. A 880 years old building in the heart of the old city. Our room was in the second floor and we had the magnificent view of the old city, facing west, we also could see the sunset. There is a rooftop to sit and have your morning coffee or night glass of wine. Absolutely stunning 360 degrees views. Our bathroom was tiny and we ended up using the shared bathroom which was exceptionally clean and comfortable to use. In the other room we booked the bathroom was bigger and more comfortable. This did not reduce our experience as again, the shared bathroom was so comfortable and just outside our room. Lovely and warm staff, secured entrance, we could use the place and shared facilities for the whole last days although we checked out which was super generous and made us feel even more at home. Thank you so much team!