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Swainson Street, Hartlepool, TS24 8AA (show map)
Hotel Overview
Formerly Best Western Grand Hotel
Before January 2024 Best Western The Grand Hotel Hartlepool was known as Best Western Grand Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Twin Room - Non-SmokingSetup a Price Alert for Best Western The Grand Hotel Hartlepool
Each day we'll check prices and send you an email for your selected dates at Best Western The Grand Hotel Hartlepool. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Best Western The Grand Hotel Hartlepool
General
Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Snack bar
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Private check-in/check-out
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath, Bath or Shower, Bathroom, Carpeted, City view, Clothes rack, Desk, Executive Lounge Access, Fan, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Outdoor dining area, Shower, Sofa, Tile/Marble floor, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
kelly “Decent hotel with a brilliant Indian restaurant below it”
22 Jun 2025
Decent enough hotel rooms and not too dated. There's some limited parking nearby. The Indian restaurant in the basement of the hotel is one of the best tasting and best value I've had.
Swallow “Lovely facilities, poor timing on our behalf.”
22 Jun 2025
Very attentive staff. Hairdryer and tea/coffee facilities in room. TV was a smart TV and had everything on it.
Danny “Superb”
19 Jun 2025
Lovely quiet clean Hotel and Staff are excellent *****
Atif “Friendly welcoming staff, great atmosphere, clean room and exceeded our expectations. 10/10”
17 Jun 2025
I really liked how the reception staff were friendly and welcoming. Our room wasn't ready for another 15 minutes and I didn't mind waiting since they had a bar to get some drinks while we waited. They came and told us when it was ready. And to make it even better they were kind enough to upgrade us to the premium room free of charge.
