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23 Lo Su Street, Hoan Kiem District, Hanoi (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Ja Cosmo Hotel and Spa
Each day we'll check prices and send you an email for your selected dates at Ja Cosmo Hotel and Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Ja Cosmo Hotel and Spa
General
Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Grocery deliveries, Room service
Pools and wellness
Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, City view, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Landmark view, Linen, Refrigerator, Safety Deposit Box, Shower, Slippers, Sofa, Spa Bath, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“A warm, welcoming stay with exceptional service”
21 Jul 2025
Special thanks to Lisa, Hoa, and the gentleman at reception when I arrived — you all made me feel truly looked after from the moment I stepped in. Nothing was ever too much trouble. The room was spotless and incredibly comfortable. I’ll definitely be back next time I’m in Hanoi.

“Great value for money”
21 Jul 2025
Great budget hotel. It was clean and comfortable and had everything we needed for our short stay. It is an older hotel but the room was big and clean. The buffet breakfast had a big selection for a smaller restaurant and food was good. It is on the edge of town but we used Grab to get around which was easy and cheap. The staff were very helpful and polite. Would recommend for short stays or if travelling on a budget.

“very good hotel, very helpful staff, close to everything and the center, good value for money”
19 Jul 2025
Very friendly and supportive staff, good value for money

“Clean hotel, friendly staff, great location”
18 Jul 2025
The location in the Old Quarter is excellent. The beds were comfortable, and the air con was fine. The bathroom was clean, and the shower was hot and had enough pressure. Not allowing toilet paper in the toilet took some getting used to. The breakfast was OK, but not as good as some other similar properties where we stayed.