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5 Lingyin Road , Hangzhou, 310013 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Garden View King Room Setup a Price Alert for Four Seasons Hotel Hangzhou at West Lake
Each day we'll check prices and send you an email for your selected dates at Four Seasons Hotel Hangzhou at West Lake. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Four Seasons Hotel Hangzhou at West Lake
Activities
Cycling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Blu-ray player, Cable Channels, Carpeted, Cleaning products, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, iPod dock, Iron, Ironing Facilities, Lake view, Minibar, Patio, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programming.The property offers free premium internet access in all guest rooms starting from 1 July 2021.Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Leon “Absolute gem, highly recommended for a private experience with four season exclusivity”
21 Jun 2025
We had a wonderful stay — the staff were warm and attentive, and they thoughtfully accommodated all our requests. The atmosphere was quiet and private, perfect for a relaxing getaway. We also appreciated the thoughtful recommendations for places to visit around the area. The hotel’s architecture, rooted in the heritage of West Lake Hangzhou, was absolutely beautiful and added a unique charm to our experience. Highly recommended for those seeking both comfort and cultural richness.
Terry “Superb”
20 Apr 2025
Great guest service. Best location to visit West Lake. Very comfortable room. Great decor.
Anna “Serene hotel with beautiful views.”
14 Apr 2025
This is a beautiful hotel away from the hustle and bustle of the main area. The drawback to this is you are stuck in traffic all the time to get anywhere. The staff are all very kind and welcoming. Amber and Lulu were especially helpful. The rooms are spacious and clean. It’s a very expensive hotel so expect prices for F&B and the spa to be on line with that.
Sofiane “You need to come!”
04 Apr 2025
The hotel is beautiful and the whole team is just amazing. Thank you to Lucy for this magical moment. We will come back!
