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Holzdamm 43, Hamburg, 20099 (show map)
Hotel Overview
Formerly Steens Hotel
Before July 2025 Steens Hotel Alster City was known as Steens Hotel

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Steens Hotel Alster City
Each day we'll check prices and send you an email for your selected dates at Steens Hotel Alster City. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Steens Hotel Alster City
General
Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Room service, Vending machine (drinks)
Front-desk/reception area services
Express check-in/check-out, Luggage storage
Common areas
Garden
Business facilities
Fax/photocopying
Miscellaneous
Designated smoking area, Family rooms, Heating, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Bathroom, Carpeted, City view, Desk, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Radio, Shower, Sofa, Telephone, Toilet, Towels, TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
13:00:00- hours
Check-Out
-11:30:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“I was worried about comfort, but it was very clean and comfortable, very friendly personal 💕”
25 May 2025
So clean and comfortable, very friendly personal 💕

“Superb”
31 Mar 2025
I was afraid a little bit because the reviews were so negative but it was better than I expected, the room was clean, the beds were comfortable, the room was full equipped.

“Great location”
08 Feb 2025
The location was very convenient, very close to the train station and the city center. The are seems safe as well, we left our car parked just outside and it is free during the night to the weekend, there is limited parking at the street but there was a private parking very close. You have to call a number to get the keys but it was it a problem for us

“well located, you get what you need, enough for a short stay”
11 Jan 2025
Is very close from the central train station, quite practical!