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Po Box 7185 Dubai, Dubai (show map)
Hotel Overview
Formerly Crowne Plaza Dubai Festival City Mall, an IHG Hotel
Before February 2022 Crowne Plaza Dubai Festival City was known as Crowne Plaza Dubai Festival City Mall, an IHG Hotel
Before August 2021 Crowne Plaza Dubai Festival City was known as Crowne Plaza Dubai Festival City, an IHG hotel
Before May 2021 Crowne Plaza Dubai Festival City was known as Crowne Plaza Dubai Festival City
Before April 2021 Crowne Plaza Dubai Festival City was known as Crowne Plaza Dubai Festival City

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Crowne Plaza Dubai Festival City
Each day we'll check prices and send you an email for your selected dates at Crowne Plaza Dubai Festival City. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crowne Plaza Dubai Festival City
General
Free parking, On-site parking, Parking, Private parking
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Car hire, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Lake view, Landmark view, Linen, Minibar, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“lovely stay”
08 Jul 2025
The room is spacious, clean the city view is nice room service is perfect elevators come fast breakfast is good and I am thankful that they provided me with gluten free bread every time I requested. Essy to get a taxi or an Uber withing 2 minutes of requesting

“Love the place the location is great”
05 Jul 2025
Everything was ok one of the best hotel so far that I've visited

“Excellent staff and food!”
04 Jul 2025
Excellent staff, food, room, great that it is linked to the Mall.

“Awesome very nice and clean…”
28 Jun 2025
Food was excellent and location is good near to Mall