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555 West Surf, Chicago, Illinois (Il), IL 60657 , USA (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Willows Hotel
Each day we'll check prices and send you an email for your selected dates at The Willows Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Willows Hotel
General
Parking
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Snack bar
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box
Cleaning services
Daily maid service
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bathrobe, Bathroom, Cable Channels, Carpeted, Desk, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Linen, Minibar, Shower, Telephone, Toilet, Towels, TV, Wake Up Service/Alarm Clock
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details.Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail.Please note that for reservations of 5 rooms or more different policies apply:
-50% of the total amount will be charged by the property after the reservation is made.
-If the reservation is cancelled up to 14 days before the arrival date no fees will apply but if cancelled later or in case of no show, the total amount will be charged.When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
11 Jul 2025
Nice boutique hotel, large rooms and very helpful staff

“Very good”
02 Jul 2025
size of the room, location of hotel, amenities and mini bar snacks and water available. convenience of location, quiet.

“Wow beautiful little gem”
06 Jan 2025
Location, my room was beautiful - big and spacious. Very clean. Staff were lovely. Loved the cookies in the lobby, was super quiet for first 2 nights, thought I was only 1 staying in hotel. Will definitely be back

“Great venue and area to stay in”
13 Nov 2024
Friendly, location was ideal and a very nice area . Not to close to the city but close to get into . Lots of things around, shops , restaurants and close to Lincoln park and the lake