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Place Auguste Pierre Pont, Carcassonne, 11000 (show map)
Hotel Overview
Formerly Hotel de la Cité & Spa MGallery
Before July 2025 Hotel de la Cité Carcassonne - MGallery Collection was known as Hotel de la Cité & Spa MGallery
Before May 2020 Hotel de la Cité Carcassonne - MGallery Collection was known as Hotel de la Cite Carcassonne - MGallery Collection
Before April 2019 Hotel de la Cité Carcassonne - MGallery Collection was known as Hotel de la Cité Carcassonne - MGallery Collection
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior King Room with Garden and Ramparts ViewSetup a Price Alert for Hotel de la Cité Carcassonne - MGallery Collection
Each day we'll check prices and send you an email for your selected dates at Hotel de la Cité Carcassonne - MGallery Collection. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel de la Cité Carcassonne - MGallery Collection
General
Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Hammam, Massage, Outdoor pool, Outdoor pool (seasonal), Spa and wellness centre
Transportation
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, City view, Cleaning products, Clothes rack, Coffee machine, Desk, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Ironing Facilities, Linen, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Judy “Would recommend to friends and would definitely stay here again!”
09 Jul 2025
Everything! Fabulous location, beautiful grounds and gardens and the room was large and well appointed with a small balcony. Le Barbican restaurant was a highlight
lynetteformosa “Beautiful hotel in a memorable location”
06 Jul 2025
The hotel delivered a very beautiful atmosphere the staff went beyond and above, making our stay beautiful memories we were so impressed we are planning to come back next year. The staff delivered beyond what i expected The position was fantastic inside the castle walls
Gillian “Fantastic stay to celebrate birthday and staff really helped with this”
03 Jul 2025
Beautiful location. Staff were so helpful and attentive. Booked for husband’s birthday and seeing a show in the Cite grounds.
Aldridge “Superb”
29 Jun 2025
Very professional and attentive staff, high quality accomodation, wonderful location and excellent breakfast.
