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Boulevard Kukulcan Km 20 Hotel Zone, Cancún, 77500 (show map)
Resort Overview
Formerly Sun Palace - All Inclusive
Before May 2023 Sun Palace - All Inclusive Adults Only was known as Sun Palace - All Inclusive
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Deluxe Ocean View - King Size BedSetup a Price Alert for Sun Palace - All Inclusive Adults Only
Each day we'll check prices and send you an email for your selected dates at Sun Palace - All Inclusive Adults Only. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Sun Palace - All Inclusive Adults Only
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Iron, Laptop safe, Linen, Minibar, Sea view, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.Shuttle service between sister properties of Palace resort is not included.Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Ryan “A great holiday. Weather was perfect in February & the excursions were interesting.”
19 Feb 2025
Good facilities, close to the airport & very friendly staff. Special mention to the Café team for their efforts every day in particular Eric & Ariadna
tamar “We enjoyed our stay at Sun Palace.”
19 Jan 2025
The facilities were good. The restaurants were mostly very good and the food at the buffets was fresh. The staff were friendly and helpful and keen to ensure that we had a good experience.
Urs “Superb”
04 Jan 2025
Absolutely everything! The staff was super nice, friendly and helpful.
Thomas “Incredible stay, especially for couples who want to relax”
03 Dec 2024
The staff members are adorable, the location is perfect, because it’s close to the airport and has its own beach. The food at the hotel is great, especially the breakfast.
