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Boulevard Kukulkan Km 4.5, Cancún, 77500 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Family SuiteSetup a Price Alert for Oasis Palm - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Oasis Palm - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Oasis Palm - All Inclusive
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Water park
Services
Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Restaurant, Snack bar
Pools and wellness
Beachfront, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Games room, Shared lounge/TV area
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathroom, Cable Channels, Coffee machine, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Lake view, Radio, Shower, Telephone, Toilet, Towels, View, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Upon check-in, guests must pay a one-time Student/Youth resort fee of USD 30. Charges apply for adults between 18 and 25 years old staying from February to April. The policy is mandatory, per person, and not refundable. Cash only.Credit cards issued to people other than guests (i.e., parents, spouses, etc.) are not accepted in Mexico.Student/youth policy (year-round) student/youth Travellers are defined as any guest 24 years of age and younger travelling without a legal parent/guardian, and is applicable at all Oasis properties year-round. Generally, the Grand Oasis Cancún will be the only property accepting student/youth (not applicable to family travel). Any guests meeting the above definition of student/youth traveller are subject to the following conditions:
Upon check-in, passengers must pay a one-time student/youth resort fee (charges may vary).
This policy is mandatory per person and not refundable.
An operator is obligated to inform all students/youths of this charge.The minimum age requirement for property check-in is 18 years of age.At least 1 guest per room must be aged 18 years or older. Minors are not permitted to stay unaccompanied.Any student group travelling with guests under 18 will require a chaperone (s).One chaperone is required per 1-19 students/youths under 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year-round.Please note that the legal drinking age in Mexico is 18.A mandatory environmental fee and a resort fee per room, per stay will be charged upon check in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews
Lucia “Nice hotel and location but very busy”
08 May 2025
Very nice hotel but little bit old , mainly the rooms need updating. I really liked the food and that is something that almost never happens when I’m at all inclusive hotel. I’m a vegetarian and they had many options to choose from. I never ate so much at a hotel 😂.
Pedersen “Family hotel for a trip to Cancun!”
12 Apr 2025
Super fine hotel for the price, specially taking in consideration that it is an all-inclusive with food and drinks. That is good with the price. The location is good as it is close to the famous beach in Cancun. This is a family hotel and not made for solo travelers og group travelers. For sure only for families - but the rooms are quite low quality. They are alright, but nothing special. But all around the hotel was good and fine for the price.
Tristin “Mediocre”
21 Dec 2024
The food was not horrible as others have said and for the price there are a fair amount of options
Orly “We really enjoyed our time here. Will definitely go back!”
27 Sep 2024
The staff. OMG, sweet people everywhere! The Makitaco Restaurant. Loved it! The buffet was also great and had many options. I was amazed to see that it was open until 3 am! The room was nice. The pool areas were awesome. It's a great environment for those with kids. The drinks at the pool bar were good too. The mariachis by the pool really lit up the place at night. We loved it. It was peaceful and great to rest. We arrived a little earlier and they allowed us in until our room was ready.
