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Carretera Cancun-Chetumal Km 340, Cancún, 77500 (show map)
Resort Overview
Formerly Moon Palace Golf & Spa Resort-All Inclusive
Before July 2019 Moon Palace Cancun - All Inclusive was known as Moon Palace Golf & Spa Resort-All Inclusive
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Deluxe Ocean View - Kids & Teens FreeSetup a Price Alert for Moon Palace Cancun - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Moon Palace Cancun - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Moon Palace Cancun - All Inclusive
General
Free parking, Parking, Private parking
Activities
Billiards, Cycling, Diving, Fishing, Golf course (within 3 km), Mini golf, Snorkelling, Table tennis, Tennis court, Water park, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Iron, Linen, Minibar, Pool view, Safety Deposit Box, Sea view, Seating Area, Shared Bathroom, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.Please note that shuttle service between sister properties of Palace resort is not included.Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Jessica “Recommend for families”
18 Apr 2025
Great facilities, food choices and easy from airport
Huib “Agressive salespeople at checkin and again at checkout.”
23 Feb 2025
Quality of the food was good Beds are too small 120cm wide is not a double bed! Could not sleep in the same bed with my wife for a week. Moon sunrise has enough to spend a week without going to the resort Nisuc or the Grand
Elvira “Amazing, we will go back!!”
19 Jan 2025
The hotel and pool are beautiful. Nice amenities and activities, especially for kids - my main focus, staff was very friendly and the (mainly Mexican) food was amazing - although very similar everyday. The options at the coffee corner are amazing, don’t miss it and great food options at the pool too!!
abdoreza “nice experience traveling with a big group of friends.”
28 Dec 2024
Conveniently located close to the airport , The pools were just by the beach , good facilities and entertainment for kids .
