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Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancún, 77500 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Club Room with Ocean ViewSetup a Price Alert for Krystal Cancun
Each day we'll check prices and send you an email for your selected dates at Krystal Cancun. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Krystal Cancun
General
Free parking, On-site parking, Parking, Private parking
Activities
Diving, Fishing, Golf course (within 3 km), Snorkelling, Water park, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Kids' club
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathrobe, Bathroom, Cable Channels, City view, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Microwave, Minibar, Pay-per-view Channels, Safety Deposit Box, Sea view, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The property has the Stay Safe & Clean Sanitary Certification.Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00
Traveller reviews
Manish Kalika “Nice stay in Cancun in the middle of the nightlife and at the beach”
09 Jul 2025
Near the beach. Nice activities in the swimming pool. Good facilities. It's near all the clubs.
Niall “Good”
22 Jun 2025
It offers a complete package .nice pools variety of restaurants and central location
Sayo “It’s a family friendly place the all inclusive isn’t worth it. Only the breakfast is nice.”
06 Jun 2025
The breakfast was the best part of the stay, the rooms were large and spacious and very close to the stripe. It’s very family friendly, lots of children around!
Vernon “Honest and how I found it..”
04 Jun 2025
Staff and the hotel were great, and I couldn't say I could find any issues after reading a few less favourable reviews.. Rooms are a good size and very clean and cool. Also well serviced by friendly staff.. I got to the hotel long before my check-in time, and my luggage was looked after while I relaxed in the pool area. I then was offered a room way before my time, and I was not disappointed, infact I may have been quietly given an upgrade. To me, that was staff going above and beyond to make me feel welcome.. There's a small shop for basics, etc, or pharmacy next to the hotel. Compared to more expensive hotels around it depends on your budget but for price this was good for what you really need..
