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Bürgenstock, Bürgenstock, 6365 (show map)
Hotel Overview
Formerly Bürgenstock Hotels & Resort - Waldhotel & Spa
Before December 2024 Waldhotel by Bürgenstock was known as Bürgenstock Hotels & Resort - Waldhotel & Spa
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Vitality SuiteSetup a Price Alert for Waldhotel by Bürgenstock
Each day we'll check prices and send you an email for your selected dates at Waldhotel by Bürgenstock. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Waldhotel by Bürgenstock
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Billiards, Canoeing, Cycling, Diving, Fishing, Golf course (within 3 km), Hiking, Snorkelling, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Car hire, Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Fan, Fireplace, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Interconnected room(s) available, Iron, Ironing Facilities, Kitchenette, Kitchenware, Landmark view, Laptop safe, Linen, Microwave, Minibar, Mountain view, Outdoor furniture, Oven, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that dinner includes a 3 course chef choice / set menu at the Verbena Restaurant only. Reservation is required.Children under the age of 16 are not permitted to access the Waldhotel Spa.When booking rooms for 5 or more nights different policies and conditions apply.Please note that Spa access is only included in some room typesSpa and pool access for children is limited to some hours in the dayResort activities and offerings are subject to Seasonality.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Abigail “Super smart hotel in an amazing location with much attention to detail.”
08 Jul 2025
Breakfast was great, everything was spotless, loads of different drinks in the mini bar. Waldhotel spa was lovely and quiet. Views are amazing , all the furnishings were clean and modern and didn’t look tired at all. Staff were friendly and especially attentive in the verbena restaurant.
Naresh “A picturesque stay at a resort with a Spa to completely relax in a surreal ambience”
23 Jun 2025
I stayed for two nights at the Burgenstock but was offered to stay 1 night at the Waldhotel, and second night at the Heritage/Palace Hotel property for a supplement payment, given the property had the access to the Alpine Spa [including the Infinity pool], whereas Waldhotel did not have the access to the same. Hence, I decided to opt for the same. The Waldhotel room was overlooking the mountains with some cottages with cows, with a very serene and green environment. Whereas the Heritage room was out of the world, as properly classified as 'A room with a view' of Lake Lucerne, and the mountains. It was very picturesque. I enjoyed every minute of being in the Alpine Spa (separate access to it costs circa CHF 215), including the Inifinity Pool, Indoor temperature controlled swimming pool, Spa area [particularly the Green Tea Steam Room / Menthol Steam].
Ashappy Fransisca “Fantastic stay and to celebrate Birthday :) Will definitely come back again.”
17 Apr 2025
The location and panorama are exceptional! Lake Lucerne is our favourite destination every time we have a birthday celebration. All staffs are professional, helpful and friendly. My husband got Birthday presents from Waldhotel and we were lucky that on my husband's birthday, no-one was in the Sauna and the pool. So we had kinda ''private'' Pool and Sauna :D Our birthday dinner at Verbena was also fantastic. The chocolate cake that I arranged with Guest Team Experience was super delicious!
Joe “Superb”
11 Mar 2025
First class hotel on every level. The service, facilities, food and location were all excellent and the views are spectacular.
