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East Over Cliff, Bournemouth, BH1 3DN (show map)
Hotel Overview
Formerly Hallmark Hotel Bournemouth Carlton
Before September 2020 Bournemouth Carlton Hotel, BW Signature Collection was known as Hallmark Hotel Bournemouth Carlton
Before June 2020 Bournemouth Carlton Hotel, BW Signature Collection was known as Hallmark Hotel Bournemouth Carlton
Before December 2018 Bournemouth Carlton Hotel, BW Signature Collection was known as Menzies Hotels Bournemouth - Carlton

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Bournemouth Carlton Hotel, BW Signature Collection
Each day we'll check prices and send you an email for your selected dates at Bournemouth Carlton Hotel, BW Signature Collection. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Bournemouth Carlton Hotel, BW Signature Collection
General
On-site parking, Parking, Pets allowed, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Beachfront, Indoor pool, Indoor pool (all year), Outdoor pool, Outdoor pool (seasonal), Sauna
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Carpeted, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Hairdryer, Heating, Iron, Linen, Sea view, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For advance purchase rates and 2-night getaway rates:
The credit card you have reserved and paid for this reservation with will need to be shown on arrival at the hotel. Failure to provide this could result in your reservation being cancelled if you are not able to provide an alternative method of payment.Parking is subject to availability due to limited spaces.
Traveller reviews

“All in all ,we enjoyed staying at Carlton Hotel,and we enjoyed Bournemouth and Poole!”
21 Jul 2025
Lovely and spacious building,room was ok,small indoor pool was great for the kids,glimpses of the sea from windows,unless you take a upper floor room with balcony ;) food was ok,a shame that was nothing entertaining during weekend like a band playing or something to keep guests engaged. Staff were great,especially the lovely receptionist Iris,which was professional,helpful and super nice! Carlton Hotel is placed in a great location,about 3-4 minutes walk to the beach ,which was wonderful.

“Came with my husband, stayed two nights during the heatwave and it was very much enjoyable!”
20 Jul 2025
Nice pools both indoor and outdoor, good service at the front desk and bar, room was very clean. Not far from the beach and shops. Excellent location!

“Had a lovely time, love the room with balcony and see view. Kids too noisy around pool”
19 Jul 2025
We had a site and the balcony was large and happy they left sun loungers on it. The terrace outside wasn't swept each day as the same muck was on it. We have stayed at this hotel 3 times now on our anniversary and always lovely but now the hotel is getting a bit dated and you can clearly see from the inside & outside it needs renovating. It's a shame as it was always our favourite hotel. Staff were lovely

“Superb”
14 Jul 2025
We had an amazing time at the hotel. Upon arrival, we were given an upgrade to a room with sea view which was amazing! I originally booked a standard room but the one with a sea view and huge balcony made our stay even more unforgettable. Patricia and all the staff members at reception and during breakfast (which had a great selection of freshly made food) were very kind and helpful. We left our luggage there too before and after check-in and out times which made our life much more comfortable. Exit to the beach is literally right next to the hotel that leads to a quieter area than the pier but still close to it.