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8 Customs Street, Auckland, 1001 (show map)
Hotel Overview
Formerly Grand Mercure Auckland
Before June 2022 Mövenpick Hotel Auckland was known as Grand Mercure Auckland
Before January 2019 Mövenpick Hotel Auckland was known as Mercure Auckland
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior King Room - City sideSetup a Price Alert for Mövenpick Hotel Auckland
Each day we'll check prices and send you an email for your selected dates at Mövenpick Hotel Auckland. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mövenpick Hotel Auckland
General
Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Coffee machine, Desk, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Pay-per-view Channels, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that the hotel offers a valet car parking service. Limited valet parking is available on site and charges are applicable. Parking is available on a first come first served basis. Please note any additional high-speed WiFi will be an additional charge of NZ $10 per 24 hours.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Daniel “Tasi was amazing, knowledgeable and helpful”
18 Jul 2025
Amazing place. Awesome staff! Friendly and fun for our family
Gail “Mövenpick is the perfect place to stay to have the best experience”
13 Jul 2025
The room was so clean. The beds were comfortable. The shower was perfect. Having the restaurant just upstairs was amazing and the food in was fantastic.
Nicole “Comfortable, easy and welcoming”
12 Jul 2025
I always choose to stay at Mövenpick Auckland due to its amazing location, comfortable rooms and amazing friendly staff that are super helpful !
Lynell “BEST HOTEL EVER!!!!!!!”
08 Jul 2025
This hotel is amazing!!! The staff are exceptionally great and extremely accommodating. Location perfect 👌 Views of the harbor and straight opposite queen st. The room was comfortable and had everything you could want. Bed was the best bed i have slept in! This hotel is my number 1. By far, I can not vault a single thing. The restaurant BODA located on the top floor was delicious. Everything we ordered was absolutely delicious, especially the wagyu steak. Wow! Will be coming back here always!!
